In short: your deeds and organisation data stay until you delete them. Everything else is kept only as long as needed.
1. What is kept, and for how long
- Deeds and organisation data: until you delete them. No automatic expiry.
- Account: while the account is open.
- Payment and credit records: as long as the law requires for accounting, tax and dispute resolution. Kept even if the account is deleted.
- Error reports and feedback: as long as needed for support and improvement, then deleted or anonymised.
- Analytics: short-term, and only if you consent.
- Logs and backups: for a limited time; they expire automatically.
2. How to delete
- Yourself: every deed, saved address and suggestion can be deleted inside the app.
- The whole account: tell us at contact@mollahsit.com. After verifying your identity we will delete it within a reasonable time and confirm.
- Warning: deleting an organisation permanently removes all its deeds. Export what you need as PDF/DOCX first. Unused credits are not refunded (see the Credits & Refunds Policy).
3. What may remain after deletion
Records kept for legal or accounting needs, time-limited backups, and anonymised statistics. Related: Privacy Policy.
Contact
For questions about this policy, requests to see or delete your data, or complaints:
- Messrs Mollahs IT — Dolil OS
- Proprietor: Md. Yasin Molla
- Ghop Nawapara Road, Sadar, Jashore, Bangladesh
- Email: contact@mollahsit.com